Learn Sticky in an afternoon.
Two halves: walk-throughs for the Sticky dashboard, scanner and referrals, then written steps for the POS you run. Most videos are 1-3 minutes.
Sticky Academy
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Most-watched:
Using Sticky
The dashboard, the counter scanner and referrals. Short videos, plus written steps where a screenshot does the work.
Getting started
3 videos · 7.5 min total
Dashboard
1 video · 4.0 min total
Customers
6 videos · 12.0 min total
Campaigns
7 videos · 18.5 min total
Templates
3 videos · 7.0 min total
Loyalty
4 videos · 9.0 min total
Account and support
2 videos · 4.0 min total
Scanner app
3 written guides · Sticky scanner
- Add the Sticky scanner to your home screenSave the scanner to your tablet so it opens in one tap at the counter.5 steps
- How to add points/stamps on the Sticky scannerScan the card, enter what they spent, and the points land on their pass.8 steps
- How to redeem a reward on the Sticky scannerPick from the rewards the customer has earned and take them off the card.10 steps
Referrals
1 written guide · Apple Wallet and Google Wallet
Your POS
Written steps for the system you ring sales through. Setup first, then what your budtenders do at the counter.
Cova guides
11 written guides · Cova
- Set up Sticky Cards on Cova, start to finishThe whole setup in the order it happens, from Hub permissions to the first reward redeemed at the till.10 steps
- Set up Cova permissions for Sticky loyaltyThree permissions on your security roles, and nothing new to install.5 steps
- Set up the Sticky loyalty integration in CovaTwo changes in Hub: your earning rate, and the loyalty block off your receipts.8 steps
- Set up a barcode scanner for CovaWhat to buy, and how to put it in the mode Cova needs to read a Sticky card.5 steps
- Configure your loyalty rewards in CovaBuild the rewards list in Cova so it matches the one in your Sticky workspace.5 steps
- How customers earn points/stamps in CovaScan the Sticky card at the start of the sale and Cova does the rest at checkout.7 steps
- How to redeem a Sticky reward in CovaPick the reward from Cova’s Loyalty Rewards screen and the discount is worked out for you.5 steps
- Enroll a customer in Sticky loyalty at a Cova storeCustomers sign themselves up from the QR code on your in-store material.5 steps
- Run stamp cards and cashback cards on CovaSame Cova screens as a points card. The difference is only what the budtender sees.6 steps
- How refunds work with Sticky loyalty in CovaRefund the sale in Cova and the points sort themselves out.3 steps
- Fix points and rewards problems in CovaFive checks that cover almost everything people call us about.5 steps
Dutchie guides
3 written guides · Dutchie
- Set up loyalty webhooks on DutchiePoint Dutchie at the webhook URLs your onboarding rep sends you, so balances stay in sync.18 steps
- Create discounts to redeem rewards on DutchieBuild one Dutchie discount per reward, so budtenders can apply it from the cart.14 steps
- Apply discounts to redeem points on DutchieFive taps at the register to put a reward on the order.5 steps
Flowhub guides
3 written guides · Flowhub
- Create a deal/discount inside FlowhubSet up the third-party loyalty deal Sticky redeems against, then send us its ID.13 steps
- Create new loyalty customers in FlowhubEnroll a customer in loyalty while you check them in.8 steps
- How to redeem rewards for customer loyalty programCheck the customer in, see what they qualify for, and add it to the order.10 steps
Greenline guides
5 written guides · Greenline
- Update Greenline loyalty program settingsSet your Greenline loyalty tiers so they don’t conflict with the points coming from Sticky.7 steps
- How to access API keys on Greenline dashboardFind your API keys in Greenline and send them over to start the integration.5 steps
- Create a Greenline security role for StickyGive Sticky its own Greenline role with only the permissions the integration needs.10 steps
- Create a discount code inside GreenlineBuild the discount your staff will see on the POS when a reward is redeemed.14 steps
- How to redeem Sticky rewards in GreenlineScan the card, pick the reward, and charge the order.10 steps
Treez guides
1 written guide · Treez