Learn Sticky in an afternoon.
Two halves: walk-throughs for the Sticky dashboard, scanner and referrals, then written steps for the POS you run. Most videos are 1-3 minutes.
Sticky Academy
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Most-watched:
Using Sticky
The dashboard, the counter scanner and referrals. Short videos, plus written steps where a screenshot does the work.
Getting started
3 videos · 7.5 min total
Dashboard
1 video · 4.0 min total
Customers
6 videos · 12.0 min total
Campaigns
7 videos · 18.5 min total
Templates
3 videos · 7.0 min total
Loyalty
4 videos · 9.0 min total
Account and support
2 videos · 4.0 min total
Scanner app
3 written guides · Sticky scanner
- Add the Sticky scanner to your home screenSave the scanner to your tablet so it opens in one tap at the counter.5 steps
- How to add points/stamps on the Sticky scannerScan the card, enter what they spent, and the points land on their pass.7 steps
- How to redeem a reward on the Sticky scannerPick from the rewards the customer has earned and take them off the card.9 steps
Referrals
1 written guide · Apple Wallet and Google Wallet
Your POS
Written steps for the system you ring sales through. Setup first, then what your budtenders do at the counter.
Cova guides
3 written guides · Cova
- Set up discount code in CovaCreate a point of sale reason code in Cova so staff can apply a Sticky reward at checkout.9 steps
- How customers earn points/stamps in CovaAttach the customer at the start of the sale and Cova does the rest at checkout.6 steps
- How to apply invoice-level discounts in CovaTake a reward off the whole invoice, then let Cova redeem the points for you.5 steps
Dutchie guides
3 written guides · Dutchie
- Set up loyalty webhooks on DutchiePoint Dutchie at the webhook URLs your onboarding rep sends you, so balances stay in sync.18 steps
- Create discounts to redeem rewards on DutchieBuild one Dutchie discount per reward, so budtenders can apply it from the cart.14 steps
- Apply discounts to redeem points on DutchieFive taps at the register to put a reward on the order.5 steps
Flowhub guides
3 written guides · Flowhub
- Create a deal/discount inside FlowhubSet up the third-party loyalty deal Sticky redeems against, then send us its ID.13 steps
- Create new loyalty customers in FlowhubEnroll a customer in loyalty while you check them in.8 steps
- How to redeem rewards for customer loyalty programCheck the customer in, see what they qualify for, and add it to the order.10 steps
Greenline guides
5 written guides · Greenline
- Update Greenline loyalty program settingsSet your Greenline loyalty tiers so they don’t conflict with the points coming from Sticky.7 steps
- How to access API keys on Greenline dashboardFind your API keys in Greenline and send them over to start the integration.5 steps
- Create a new security role to give Sticky loyalty permissionsGive Sticky its own Greenline role with only the permissions the integration needs.10 steps
- Create a discount code inside GreenlineBuild the discount your staff will see on the POS when a reward is redeemed.14 steps
- How to redeem Sticky rewards in GreenlineScan the card, pick the reward, and charge the order.10 steps
Treez guides
1 written guide · Treez