How customers earn points/stamps in Cova
Scan the Sticky card at the start of the sale and Cova does the rest at checkout.
Cova7 steps
If Cova is operating in Offline Mode, it cannot reach Sticky Cards for live point and reward information. What you see is the balance from the customer’s last point update, so it is current as of their last purchase. Nothing is lost. When the app reconnects, Sticky Cards receives all of the orders from that period and the points update then.
Open your Cova POS and start the order.
Tap "Attach Customer" at the top of the cart.
On the Customers screen, tap into the "Last Name" field.
Scan the barcode on the customer’s Sticky card straight from their Apple Wallet or Google Wallet, using the wired 2D scanner.
The scan fills the field and the matching customer comes back in the results.
Select the customer. They are added to the order, and the cart shows their point balance and how many rewards they have available.
Add the rest of the items and take payment as usual. Points or stamps are earned on the order automatically, on the earning rules set in Sticky.
Stuck on a step?
Send us where you got to and we will pick it up from there. First response under 2 hours, usually within 20 minutes.