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Post-7/10 Campaigns: How to Retain New Dab Customers

Post-7/10 Campaigns: How to Retain New Dab Customers

Sticky Card

Thursday, July 3, 2025

A high-resolution image of a cannabis dispensary countertop featuring a glass jar filled with golden THC concentrate, an amber dropper bottle labeled "THC," a metal dab tool with a small amount of extract, and a navy blue loyalty card offering "10% OFF NEXT PURCHASE," all set against a softly blurred background of product jars on wooden shelves.
A high-resolution image of a cannabis dispensary countertop featuring a glass jar filled with golden THC concentrate, an amber dropper bottle labeled "THC," a metal dab tool with a small amount of extract, and a navy blue loyalty card offering "10% OFF NEXT PURCHASE," all set against a softly blurred background of product jars on wooden shelves.
A high-resolution image of a cannabis dispensary countertop featuring a glass jar filled with golden THC concentrate, an amber dropper bottle labeled "THC," a metal dab tool with a small amount of extract, and a navy blue loyalty card offering "10% OFF NEXT PURCHASE," all set against a softly blurred background of product jars on wooden shelves.
A high-resolution image of a cannabis dispensary countertop featuring a glass jar filled with golden THC concentrate, an amber dropper bottle labeled "THC," a metal dab tool with a small amount of extract, and a navy blue loyalty card offering "10% OFF NEXT PURCHASE," all set against a softly blurred background of product jars on wooden shelves.

7/10 Dab Day might be over, but your marketing shouldn’t be. The days following a major cannabis holiday are when brands win (or lose) the customers they just acquired.

That makes post-7/10 campaigns one of the most overlooked, high-ROI cannabis customer retention opportunities of the year - especially for concentrate-focused buyers.

In this post, we’ll show you:

  • Why post-holiday marketing matters more than ever

  • How to segment new dab customers by behavior

  • What messages convert one-time buyers into repeat fans

  • How Sticky Cards helps automate winbacks with no-code tools


Why Cannabis Customer Retention After 7/10 Is a Big Opportunity

Cannabis holidays like 7/10 bring in:

  • New product trial from first-time dabbers

  • High-volume purchases from price-driven shoppers

  • Short-term brand switches based on deals or drops

But here’s the catch: without strategic follow-up, most of those customers disappear.

According to cannabis retail benchmarks, repeat purchase rate drops by 40–60% if you don’t engage within 5–7 days post-sale.

That’s why the most successful retailers treat July 11–17 as a retention sprint, not a cooldown period.


Step 1: Segment Your Post-7/10 Buyers

Start by identifying who bought concentrates during the 7/10 campaign window, then break them into strategic segments:


New Concentrate Shoppers

Filter: First-time dab product purchase on 7/10

  • Goal: Educate, nurture, and invite back

  • Message: “Glad you tried rosin. Here’s what to try next.”


Returning Dab Customers

Filter: Previous buyers who repurchased on 7/10

  • Goal: Offer bounce-back incentives

  • Message: “Thanks for dabbing with us again. Want early access to our next drop?”


One-and-Done Discount Shoppers

Filter: 7/10 buyers with no other past or future purchases

  • Goal: Win them back with exclusives

  • Message: “Only for 7/10 shoppers: Get 15% off your next dab cart.”

In Sticky Cards, you can auto-tag these groups based on product SKU, purchase recency, and loyalty tier.


Step 2: Launch a 3-Part Post-Holiday Retention Campaign


1. Thank You + Educate (July 11–12)

Channel: Email + push
Message:

“Thanks for celebrating Dab Day with us! Want to learn how to get the most out of your new products? Check out our Dab Guide →”


2. Bounce-Back Offer (July 13–14)

Channel: Push + SMS
Message:

“🔥 Double up your dabs: Shop again this week and score 20% off any live resin or rosin. Offer ends Sunday.”


3. Loyalty Enrollment Reminder (July 15–17)

Channel: SMS + banner
Message:

“Loved your 7/10 deal? Unlock early access next time by joining our loyalty program - it’s free and fast.”

Sticky Cards lets you schedule this drip campaign and deliver each message based on product history and engagement level.


Post-Holiday Retention Tactics That Actually Work

Tactic

Why It Works

Next Purchase Discount

Creates urgency to return while product is still fresh

Educational Follow-up

Helps first-timers feel confident and connected

Product Replenishment Reminder

Timed for 5–7 days after concentrate use cycle

VIP Early Access for Next Drop

Builds anticipation and habit

Geo-Specific Re-Invites

Reconnects with local traffic from 7/10 events


How Sticky Cards Helps You Automate Post-7/10 Retention

With Sticky Cards, you can:

  • Segment 7/10 buyers by SKU, spend, or loyalty

  • Trigger smart messages via push notifications

  • Track open rates, CTR, and repeat purchases in real time

  • Set drip flows for 7/11–7/17 automatically

No spreadsheets. No developers. Just fast follow-up that works.


TL;DR: Don’t Let Your 7/10 Wins Fade

You’ve already earned the attention of new dab customers. Now it’s time to keep them.

With smart segmentation, well-timed messaging, and Sticky Cards automation, you can turn Dab Day deals into lifetime value.

Ready to Add Loyalty to Your POS?

See how Sticky Cards pairs with your POS for instant, branded, app-free loyalty.

See how Sticky Cards pairs with your POS for instant, branded, app-free loyalty.

See how Sticky Cards pairs with your POS for instant, branded, app-free loyalty.