Friday, May 9, 2025

POS vs Loyalty Software: Why Your Flowhub Dispensary Needs Both

POS vs Loyalty Software: Why Your Flowhub Dispensary Needs Both

The Winning Formula for Cannabis Retail in 2025? Flowhub POS + Loyalty Automation

Cannabis retailers know that reliable operations and repeat customers are the secret to lasting growth. But many dispensaries still treat POS systems and loyalty programs as separate tools or worse, only invest in one.

Here’s the truth:
Flowhub POS gives you speed, compliance, and control.
Sticky Cards loyalty software brings customers back automatically.

Together, they create a seamless experience for both your team and your customers and boost your bottom line.


POS vs Loyalty Software: What’s the Difference?

Feature

Flowhub POS

Sticky Cards Loyalty Software

Primary Function

Checkout, inventory, compliance tracking

Loyalty program automation, retention tools

Customer Experience

Fast purchases, clean checkout

Wallet-based loyalty, exclusive offers

Staff Experience

Streamlined workflows, fewer errors

Zero effort loyalty engagement

Data & Reporting

Real-time sales, inventory, performance

Loyalty opt-ins, engagement, reactivation data

Integration

Integrates with Sticky Cards seamlessly

Built to work with Flowhub


What Flowhub Does Exceptionally Well

Flowhub is one of the most trusted POS platforms in the cannabis industry and for good reason. Dispensaries use it to:

  • Process transactions quickly and compliantly

  • Track real-time inventory across locations

  • Ensure accurate reporting for regulators

  • Empower budtenders with product data

But here’s where most dispensaries fall short: they stop at the point of sale.

Once the customer walks out the door, Flowhub doesn’t chase them back in.


This Is Where Sticky Cards Comes In

Sticky Cards is a digital loyalty platform that works silently in the background with no apps, no logins, and no QR code juggling. When paired with Flowhub, it turns every purchase into a chance to build lasting loyalty.


Key Features of Sticky Cards:

  • Loyalty cards delivered automatically after checkout

  • Push notifications sent to Apple or Android lock screens

  • Birthday and re-engagement campaigns (no extra setup)

  • Location-based offers using optional geofencing

  • Reporting on opt-ins, redemptions, and ROI

All of this runs without adding to your staff’s workload—because it’s built to integrate directly with Flowhub.


Why You Need Both: The Full Dispensary Tech Stack

Let’s look at a real-world example.

A Typical Flowhub + Sticky Cards Customer Journey:

  1. Customer walks in and makes a purchase using Flowhub

  2. At checkout, they’re prompted to add a digital loyalty card

  3. They save it to their Apple/Google Wallet with one tap

  4. Over the next week, they get personalized push offers

  5. They return sooner and spend more

  6. Your team does nothing extra. Loyalty runs itself.

This kind of seamless automation leads to higher customer lifetime value, more visits per month, and better ROI from your marketing spend.


Proven Results for Cannabis Retailers

Loyalty isn’t a “nice to have” anymore — it’s a competitive advantage. Here’s what dispensaries using Sticky Cards with Flowhub are seeing:

  • 30–40% loyalty opt-in rate (compared to ~10% with email)

  • 90% of customers keep their card 30+ days

  • Up to 60% open/tap rate on push notifications

  • 1.6–2x monthly purchase frequency from enrolled customers


The Cost of Only Using a POS

If you only rely on a POS system — even one as powerful as Flowhub — you risk:

  • Losing touch with customers after the first sale

  • Missing out on re-engagement opportunities

  • Spending more on customer acquisition than retention

  • Falling behind competitors who are already using automated loyalty


How to Get Started

Sticky Cards was built to integrate natively with Flowhub — no new hardware, no apps, and no learning curve. Most dispensaries are live in under 2 days.

Here’s how:

  1. Connect your Flowhub account

  2. Add the post-checkout loyalty prompt (QR, button, or link)

  3. Start sending automated push messages and watch retention rise


Final Takeaway: It’s Not POS or Loyalty — It’s POS + Loyalty

Don’t treat your loyalty strategy as an afterthought.

With Flowhub powering your store and Sticky Cards powering your loyalty, your dispensary runs smoother, markets smarter, and retains more customers—automatically.

Book a demo today and see how effortless loyalty can be.