A dispensary CRM that runs on your POS data
Most dispensaries know a lot about each customer and use little of it, because the orders sit in the POS and the marketing sits somewhere else. Sticky Cards builds every customer profile from your register, keeps your segments current after each sale, and sends by email, text and wallet push from the same record.
From the register to the customer record, with nobody typing
- 1
A sale lands at the register
Every order from your POS arrives on the customer who placed it. Nobody types it in.
- 2
The profile updates itself
Visits, favourite categories, channel consent and points sit on one record that stays current.
- 3
Segments re-sort on their own
The customer moves into the right groups straight away, ready for the next send.
Segments that update after every sale
Build the audience you want from what customers actually buy, then send to it today without exporting a list.
- More than 120 filter attributes. Combine them with AND, OR and NOT, nested up to five levels, and watch the audience count update as you build.
- No nightly batch. Segments recompute on every POS event, so a customer who buys at noon is in the right group by the afternoon send.
- Over 44 pre-built segments. Start from one instead of a blank page.
- Sticky AI re-sorts each customer. Every order goes to a model that re-picks their best segments, weighted on their last five orders.
Reach each customer on the channel they read
Email, text and wallet push all draw on the same customer record, so every message knows what the register saw.
- Wallet pushThe loyalty pass lives in Apple Wallet or Google Wallet, and a push from it lands on the lock screen.
- Campaign BlastsA one-off send to a segment, on the channel you choose.
- AutomationsPlays built in Playmaker run on a trigger and can change channel as they go.
Works with your POS and your marketing tools
Sticky Cards connects to the register you already run. On the marketing side it works with Klaviyo and HubSpot, so the tools your team uses can sit alongside it.
Dutchie
Flowhub
Cova
Greenline
POSaBIT
Blaze
Klaviyo- HubSpot
Built around the register, not a sales pipeline
A general-purpose CRM
- Built around a sales team logging calls and deals.
- Customer data arrives by import or a connector you maintain.
- Messaging lives in another tool.
Sticky Cards
- Built around the counter: profiles come from POS orders.
- Segments recompute after every sale.
- Email, text and wallet push send from the same record.
- Consent on record. Every opt-in is stored with its timestamp and its source.
- Age gating by market. 21+ in the United States, 19+ in Canada and 18+ in Alberta, with date of birth recorded.
- Send windows held. Sends go out in the recipient鈥檚 local time, set per state and province.
Questions we get
- What is a cannabis CRM?
- A cannabis CRM is the customer record a dispensary markets from: who each customer is, what they buy and how they agreed to be contacted. Sticky Cards builds it from your POS, so every order updates the profile on its own.
- How is Sticky Cards different from a general-purpose CRM?
- A general-purpose CRM is built around a sales team logging calls and deals. Sticky Cards is built around the register: profiles come from POS orders, segments recompute after every sale, and email, text and wallet push send from the same record.
- Which POS systems does Sticky Cards connect to?
- Dutchie, Flowhub, Cova, Greenline, POSaBIT and Blaze. On the marketing side, Sticky Cards also works with Klaviyo and HubSpot.
- Can I keep HubSpot or Klaviyo?
- Yes. Sticky Cards integrates with both, so your team can keep the tools it uses while loyalty, segments and wallet push run from Sticky Cards.
See your customers the way your POS does
On a 30-minute demo we connect your POS live and show you your own segments.
Book a demo