Friday, May 9, 2025

Stop Losing Customers: Build Loyalty Right Inside Your Flowhub POS

Stop Losing Customers: Build Loyalty Right Inside Your Flowhub POS

Loyalty Isn’t Working If Customers Don’t Come Back

You’re using Flowhub for your cannabis dispensary’s POS — which means you’ve already nailed the essentials: inventory, compliance, and checkout. But what about after the sale?

Most dispensaries lose customers after their first visit — not because of product or service, but because their loyalty strategy doesn’t keep people engaged.

Here’s why:

  • Loyalty apps don’t get downloaded

  • SMS messages get ignored (or blocked)

  • Paper punch cards get lost

  • Staff forget to promote rewards

If your loyalty program lives outside your POS, you’re leaving money and repeat customers on the table.


What If Loyalty Was Built Right Into Flowhub?

Now it can be.

Sticky Cards integrates directly with Flowhub, giving you a seamless loyalty experience where:

  • Customers join automatically after checkout

  • Loyalty cards are saved to their Apple or Google Wallet

  • Offers, updates, and messages appear right on their phone

  • Your staff doesn’t have to lift a finger

It’s frictionless, branded, and completely automated.


Turn First-Time Buyers Into Repeat Customers

With Sticky Cards + Flowhub, your dispensary can:

  • Capture loyalty signups with 1-tap add to wallet

  • Automatically sync customer data from Flowhub

  • Send free push notifications directly to their lock screen

  • Keep your brand top of mind — with no extra apps or logins

This isn’t another loyalty plugin. It’s a smarter retention layer that works with how your customers already shop and use their phones.


Loyalty That Delivers Real ROI

Metric

Without Loyalty

With Sticky Cards

Repeat Visits

1.2/month

1.8–2.0/month

Opt-In Rate

~10% (email/SMS)

30–40% (wallet-based)

Offer Redemption

<5%

25–30%

Staff Effort

High

Near zero

Customer Friction

High (apps/logins)

Low (wallet-based)


Why Wallet-Based Loyalty Works for Cannabis Retail

Sticky Cards works because it lives in your customer’s Apple Wallet or Google Wallet — right next to their credit cards, airline tickets, and IDs. That means:

  • No app to download

  • No passwords to remember

  • No need to “look it up later”

It’s a digital loyalty card they can’t lose and they’ll actually use.


How It Works With Flowhub

  1. A customer checks out through your Flowhub POS

  2. They receive a link or prompt to “Add Loyalty Card”

  3. With one tap, the card is saved to their phone

  4. You now have a direct, branded channel for push messaging

  5. All loyalty activity is tracked in the background — no manual entry


Ready to Stop Losing Customers?

Sticky Cards helps Flowhub dispensaries automate retention and keep customers coming back with less work and more impact.

It’s time to:

  • Drop the clunky apps

  • Skip the SMS compliance mess

  • Build loyalty directly into the POS flow

Book a Demo and see how easy it is to launch wallet-based loyalty inside Flowhub.