How to switch from Alpine IQ to Sticky SMS
Switching from Alpine IQ to Sticky SMS means exporting your shoppers with their opt-in records, getting a brand-new 10DLC-approved number, and rebuilding the automations you rely on. We do it with you on a video call, file your registration and connect your POS. Migration is free, and most stores are live in 1 to 2 days.
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What moves when you switch?
- Your list and opt-in records. Every subscriber, with when and how they opted in.
- Your segments. Rebuilt in Sticky SMS from the same rules, running on your POS data.
- Your automations. Rebuilt with you on a video call: welcome, birthday, win-back and loyalty updates first.
- Your order history. We bring in 6 months from your POS as standard.
Does opt-in consent carry over?
Consent belongs to the customer and your store, not to a platform. When the export includes the time and source of each opt-in, it comes over with the subscriber. Where a record is missing, we help you re-permission those numbers before texting them.
What happens to your phone number?
You get a brand-new 10DLC-approved number. Your old texting number does not move, but your contacts and their opt-in records do. We get the new number approved under your business, so it is ready before your list comes over.
What are the steps?
Book a call
We look at your list, your POS and your automations together.
Export from your current platform
Contacts with opt-in dates and sources, plus your segment rules and automation copy.
Register and connect
We file your 10DLC registration and connect your POS.
Import and rebuild
We import your list and rebuild your automations with you.
Send your first text
A store update to your most engaged subscribers first, then the rest.
Its help center describes bulk imports of opt-in lists [1], so ask Alpine IQ for an export with the same records, opt-in status and dates included, before you leave.
Build your text program with us
Book a time and we will walk through your list, your POS and the texts you want to send, on a video call with a real person.
Book a demoFrequently asked questions
How long does it take to switch from Alpine IQ?
Most stores are live in 1 to 2 days, including registration, the POS connection and the first automations.
Do I lose my subscribers when I switch?
No. We import your list with its opt-in records. Numbers without a record are re-permissioned before they are texted.
Is migration free?
Yes. We move your list, keep your opt-ins and rebuild your automations with you on a video call, at no charge.
Can I keep my texting number?
No. You get a brand-new 10DLC-approved number, registered under your business. Your contacts and their opt-in records still move with you.
Should I cancel my current platform first?
No. Check your renewal date and notice period, then time the switch so the new program is live before the old one ends.
Sources
- CTIA, Messaging Principles and Best Practices (May 2023) (opens in a new tab), accessed October 18, 2026
- T-Mobile, Code of Conduct for messaging, version 2.2 (opens in a new tab), accessed October 18, 2026
Competitor facts on this page
- AIQ's help center points users to Bulk Import Personas to bring an existing opt-in list over from another provider. Texting: Opting in & Out, AIQ Help Center (opens in a new tab), accessed October 18, 2026